Returns & Exchanges
At LIFT Safety, we stand behind the quality of our gear and offer a 30-day return window for items in new, unused condition with original packaging. We are committed to ensuring your personal protective equipment meets your professional standards.
Initiate Your Request
Visit our online returns portal or contact our customer support team with your order number and the specific items you wish to return.
Print Return Label
Once your request is authorized, you will receive a prepaid shipping label and a Return Merchandise Authorization (RMA) form via email.
Package Your Gear
Securely pack the items in their original packaging, ensuring the RMA form is included inside the box to prevent processing delays.
Ship and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing